SOLYS

Terms of Use

Last Modified: October 25, 2026

Version 2026-10-25

Acceptance of the Terms of Use

These terms of use are entered into by and between the customer (“You” or “Your”) and Brightloop LLC, a Pennsylvania limited liability company doing business as Solys (“Company”, “We”, “Us” or “Our”). The following terms and conditions, together with any documents they expressly incorporate by reference, including the Community Guidelines, the Privacy Policy, the Moderation & Enforcement Policy, and the Teen Safety & Parent Link Policy (published at https://solysapp.com/community-guidelines, https://solysapp.com/privacy, https://solysapp.com/moderation, and https://solysapp.com/teen-safety, respectively) (collectively, these “Terms of Use”), govern Your access to and use of the Solys mobile application (the “App”), solysapp.com and its subdomains, and related services, including, without limitation (hereafter “including”), any content, functionality and services offered on or through the App (collectively, the “Service”), whether as a guest or a registered user.

Key terms. “Luminary” means a creator whose application to the Solys Luminary program has been approved by the Company and who is identified in the Service by a Luminary badge. Luminaries and verified business account holders must be eighteen (18) or older. Luminary status is granted, reviewed, and may be removed by the Company in its discretion, including if the Luminary violates these Terms of Use or the Community Guidelines. “Verified business account” means an account the Company has confirmed belongs to a real, operating business. “Creator & Business Terms” means the additional terms, published at https://solysapp.com/creator-terms, that apply to Luminaries and verified business accounts, including how Luminaries may earn revenue through the Service. If the Creator & Business Terms conflict with these Terms of Use, the Creator & Business Terms control for that subject.

Please read the Terms of Use carefully before You start to use the Service. By using the Service and intending to be legally bound hereby, You accept and agree to be bound and abide by these Terms of Use and Our Privacy Policy, found at https://solysapp.com/privacy, incorporated herein by reference. When You create an account, You must tap a button or check a box to accept these Terms of Use. If You do not want to agree to these Terms of Use or the Privacy Policy, You must not access or use the Service.

You must be at least thirteen (13) years of age, or the higher minimum age set by law where You live, to use the Service. Users aged thirteen (13) through seventeen (17) (“Teen Users”) may create an account but may not post, comment, or connect with other users until a parent or legal guardian links to the Teen User’s account and accepts these Terms of Use on the Teen User’s behalf. Teen accounts may not be available in every state or territory, and a higher minimum age applies where the law requires it. We will remove any account belonging to a person under thirteen (13) and any account created with a false age. Your birth date is locked after You first enter it and may be corrected only by Company support.

Parents and Guardians

A parent or legal guardian who links to a Teen User’s account: (a) accepts these Terms of Use on the Teen User’s behalf and in his or her own right and confirms that he or she has the authority to do so; (b) is responsible for the Teen User’s use of the Service; (c) may manage the parental controls described in the Teen Safety & Parent Link Policy; (d) cannot see the Teen User’s posts, comments, Rally Messages, messages, Mission answers, or Vault; and (e) may end the link at any time, which pauses the Teen User’s account. The parent or guardian must hold his or her own Solys account and be eighteen (18) or older. The link ends automatically on the Teen User’s eighteenth (18th) birthday.

Parental Control Protections

As required by 47 U.S.C. § 230(d), We notify You that parental control protections (such as computer hardware, software, or filtering services) are commercially available that may help You limit minors' access to material that is harmful to them. A list of current providers is at https://solysapp.com/parental-controls. We do not endorse any of them.

Not a Mental Health or Crisis Service

The Service is not a mental health service, crisis line, or substitute for professional care. If You or someone else is in danger, call Your local emergency number. In a mental health crisis, call or text 988 in the United States, or open the “Need support?” screen in the App. Teen safety tools and parental controls are aids, not guarantees, and do not replace a parent’s or guardian’s own judgment.

Changes to the Terms of Use

We may revise and update these Terms of Use from time to time in Our sole discretion. We will give at least thirty (30) days’ notice of material changes in the App or by email, including to linked parents or guardians for changes affecting Teen Users. All other changes are effective when We post them. However, any changes to the dispute resolution provisions set forth in Governing Law and Jurisdiction will not apply to any disputes for which the parties have actual notice prior to the date the change is posted on the Service.

Your continued use of the Service following the posting of revised Terms of Use means that You accept and agree to the changes. You are expected to check this page frequently so You are aware of any changes, as they are binding on You.

Accessing the Service and Account Security

We reserve the right to withdraw or amend the Service, and any service or material We provide on the Service, in Our sole discretion without notice. We will not be liable if, for any reason, all or any part of the Service is unavailable at any time or for any period. From time to time, We may restrict access to some parts of the Service, or the entire Service, to users, including registered users.

You are responsible for:

To access the Service or some of the resources it offers, You may be asked to provide certain registration details or other information. It is a condition of Your use of the Service that all the information You provide on the Service is correct, current and complete. You agree that all information You provide to register with the Service or otherwise, including, but not limited to, the use of any interactive features on the Service, is governed by Our Privacy Policy, https://solysapp.com/privacy, and You consent to all actions We take with respect to Your information, consistent with Our Privacy Policy.

If You choose, or are provided with, a username, password, or any other piece of information as part of Our security procedures, You must treat such information as confidential, and You must not disclose it to any other person or entity. Your account is personal to You, and You must not provide any other person with access to the Service or portions of it using Your user name, password, or other security information. You must notify Us immediately of any unauthorized access to or use of Your user name or password or any other breach of security. You must also ensure that You exit from Your account at the end of each session. You will use particular caution when accessing Your account from a public or shared device so that others are not able to view or record Your password or other personal information. The Service is built on real identity. You must not impersonate others, use fake names, or use multiple personal accounts deceptively. You are responsible for activity under Your account, including by anyone with whom You share Your login.

We have the right to disable any username, password, or other identifier, whether chosen by You or provided by Us, at any time in Our sole discretion for any or no reason, including if, in Our opinion, You have violated any provision of these Terms of Use. Unless the law or a safety risk prevents it, We will tell You the reason for any suspension or removal and how to appeal.

Intellectual Property Rights

The Service and its entire contents, features, and functionality (including all information, software, text, displays, images, video and audio, and the design, selection, and arrangement thereof), are owned by the Company, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Subject to these Terms of Use, We grant You a personal, limited, non-transferable, non-exclusive, revocable license to access and use the App for Your personal, non-commercial use, except that approved Luminaries and verified business accounts may use the Service for commercial purposes as permitted by the Creator & Business Terms. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on Our App, except as follows:

You must not:

You must not access or use for any commercial purposes any part of the Service or any services or materials available through the Service, except as permitted for approved Luminaries and verified business accounts under the Creator & Business Terms.

If You print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Service in breach of the Terms of Use, Your right to use the Service will cease immediately and You must, at Our option, return or destroy any copies of the materials You have produced. No right, title, or interest in or to the Service or any content on the Service is transferred to You, and all rights not expressly granted are reserved by the Company. Any use of the Service not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.

Trademarks

The Company name, the Company logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on the Service are the trademarks of their respective owners.

Purchases, Spark, and Subscriptions

When available, Spark Gifting will allow users eighteen (18) or older to buy a virtual item (“Spark”) and send it as a gesture of support. Spark has no cash value and cannot be redeemed, exchanged, transferred, or cashed out; it becomes a record in the recipient’s Vault, not a spendable balance. If the recipient is an approved Luminary, the Company may pay that Luminary a share of the Company’s net revenue from Spark sent to them under the Creator & Business Terms. That revenue share is paid by the Company; Spark itself never becomes a balance, cash value, or property of the sender or the recipient. Purchases run through Apple, Google, or Our designated web processor, whose terms and refund policies also apply. Purchases are final except as required by law or platform policy. Gift badges must be accepted by the recipient before they are delivered and are non-refundable. Solys Plus, single themes, gift badges, and Circle Boosts are digital items for use only within the Service. Subscriptions renew automatically until cancelled, and We will show the price, billing cycle, and cancellation method before You subscribe. You can cancel at any time in Your app store or account settings, and cancellation takes effect at the end of the current billing period. Teen Users may not make purchases.

Advertising and Sponsored Content

Sponsored placements appear only in The Market and one HomeHub slot. They are always labeled, never shown to accounts of users under eighteen (18), and never targeted using personal data. Some partner links in The Market are affiliate links: if You buy something after tapping one, We may earn a commission at no extra cost to You. Affiliate links are labeled, may let the partner know that Your visit came from Solys, and take You to the partner’s own site, where the partner’s terms and privacy policy apply. We do not give partners Your name, contact details, or other Personal Information when You tap a link. We accept no paid political advertising.

Prohibited Uses

You may use the Service only for lawful purposes and in accordance with these Terms of Use. You must not use the Service:

Additionally, You must not:

User Contributions

The Service may contain message boards, chat rooms, personal web pages or profiles, forums, bulletin boards, product listings, review pages, and other interactive features (collectively, “Interactive Services”) that allow users to post, submit, publish, display, or transmit to other users or other persons (hereinafter, “Post”) content or materials (collectively, “User Contributions”) on or through the Service.

All User Contributions must comply with the Content Standards set out in these Terms of Use.

You own the User Contributions You Post. By providing any User Contribution on the Service, You grant Us a limited, non-exclusive, royalty-free, worldwide license to host, store, reproduce, display, and review it (including with automated moderation tools) solely to operate and protect the Service for You and the audience You choose. The license ends when You delete the User Contribution or Your account, except for limited backup copies and content already shared in a way that reasonably continues (for example, a Support Card another user saved to their Vault). We do not sell User Contributions or use them to target advertising.

You represent and warrant that:

You understand and acknowledge that You are responsible for any User Contributions You submit or contribute, and You, but not the Company, have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness.

We are not responsible, or liable to any third-party, for the content or accuracy of any User Contributions Posted by You or any other user of the Service.

Monitoring and Enforcement; Termination

We have the right to:

Without limiting the foregoing, We have the right to fully cooperate with any law enforcement authorities or court order requesting or directing Us to disclose the identity or other information of anyone Posting any materials on or through the Service. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY THE COMPANY/ANY OF THE FOREGOING PARTIES DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.

We cannot review all material before it is Posted on the Service and cannot ensure prompt removal of objectionable material after it has been Posted. Accordingly, We assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third-party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.

Posts that bash a person or group, or read as rage bait, may be hidden or removed under the Community Guidelines. Automated tools may help flag content for review, but a person makes every enforcement decision. You may appeal any decision as described in the Moderation & Enforcement Policy. We enforce these rules based on a post's form, never its viewpoint, and apply them equally to every user, including public figures, Luminaries, businesses, and founders.

Content Standards

These content standards apply to any and all User Contributions and use of Interactive Services. User Contributions must in their entirety comply with all applicable federal, state, local and international laws and regulations. Without limiting the foregoing, User Contributions must not:

Copyright Infringement

If You believe that any User Contributions violate Your copyright, please contact Us at copyright@solysapp.com or write to Our designated copyright agent at Brightloop LLC, 5831 Forward Ave #1247, Pittsburgh, PA 15217, for instructions on sending Us a notice of copyright infringement. Our designated agent is listed in the U.S. Copyright Office’s DMCA Designated Agent Directory (https://www.copyright.gov/dmca-directory/). It is the policy of the Company to terminate the user accounts of repeat infringers. Details on how to send a notice or counter-notice are at https://solysapp.com/copyright.

Reliance on Information Posted

The information presented on or through the Service is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance You place on such information is strictly at Your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by You or any other visitor to the Service, or by anyone who may be informed of any of its contents.

The Service may from time to time include content provided by third parties, including materials provided by other users, bloggers and third-party licensors, syndicators, aggregators, and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible or liable to You or any third-party, for the content or accuracy of any materials provided by any third-parties.

Changes to the Service

We may update the content on the Service from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Service may be out of date at any given time, and We are under no obligation to update such material.

Information About You and Your Visits to the Service

All information We collect on the Service is subject to Our Privacy Policy https://solysapp.com/privacy. By using the Service, You consent to all actions taken by Us with respect to Your information, so long as such actions remain in compliance with the Privacy Policy.

Linking to the Service and Social Media Features

You may link to Our App, provided You do so in a way that is fair and legal and does not damage Our reputation or take advantage of it, but You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on Our part.

The Service may provide certain social media features that enable You to:

You may use these features solely as they are provided by Us and solely with respect to the content they are displayed with and otherwise in accordance with any additional terms and conditions We provide with respect to such features. Subject to the foregoing, You must not:

The Service from which You are linking, or on which You make certain content accessible, must comply in all respects with the Content Standards set out in these Terms of Use.

You agree to cooperate with Us in causing any unauthorized framing or linking immediately to cease. We reserve the right to withdraw linking permission without notice.

We may disable all or any social media features and any links, at any time, without notice, in Our discretion.

Links from the Service

If the Service contains links to other sites and resources provided by third parties, these links are provided for Your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, We accept no responsibility for them or for any loss or damage that may arise from Your use of them. If You decide to access any of the third-party websites linked to the Service, You do so entirely at Your own risk and subject to the terms and conditions of use for such websites.

Geographic Restrictions

The owner of the Service is based in the Commonwealth of Pennsylvania in the United States. The Service is currently offered only in the United States and its territories, and We do not accept accounts from people who live outside the United States and its territories. If We offer the Service in other countries, We will update these Terms of Use before We do.

Disclaimer of Warranties

You understand that We cannot and do not guarantee or warrant that files available for downloading from the internet or the Service will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy Your particular requirements for anti-virus protection and accuracy of data input and output and for maintaining a means external to Our application for any reconstruction of any lost data. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR EQUIPMENT, DEVICE PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SERVICE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

YOUR USE OF THE SERVICE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICE IS AT YOUR OWN RISK. THE SERVICE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE SERVICE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR APP OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SERVICE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Limitation on Liability

IN NO EVENT WILL THE COMPANY, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SERVICE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE. IF THE COMPANY IS FOUND LIABLE TO YOU DESPITE THE FOREGOING, ITS TOTAL LIABILITY WILL NOT EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS (US$100) OR THE AMOUNT YOU PAID THE COMPANY IN THE TWELVE (12) MONTHS BEFORE THE CLAIM.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Indemnification

To the extent permitted by applicable law, You will defend, indemnify and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, members, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any third-party claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to Your violation of these Terms of Use or Your use of the Service, including Your User Contributions, any use of the Service’s content, services, and products other than as expressly authorized in these Terms of Use, or Your use of any information obtained from the Service. This obligation does not apply to the extent a claim arises from the Company’s own negligence, willful misconduct, or violation of law.

Teen Users. If You are a Teen User (ages thirteen (13) through seventeen (17)), the parent or legal guardian who links to Your account and accepts these Terms of Use on Your behalf agrees to the obligations in the preceding paragraph with respect to Your use of the Service, as part of his or her responsibility for Your use of the Service. A Teen User’s own obligations under this section apply only to the extent a minor may lawfully be bound under the law where the Teen User lives, and nothing in this section limits any right a minor has under applicable law, including any right to disaffirm a contract. We will not seek to enforce this section against a Teen User for conduct that results from a failure of Our age checks, parental controls, or safety tools.

Governing Law and Jurisdiction

All matters relating to the Service and these Terms of Use and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the Commonwealth of Pennsylvania without giving effect to any choice or conflict of law provision or rule (whether of the Commonwealth of Pennsylvania or any other jurisdiction).

Any legal suit, action or proceeding arising out of, or related to, these Terms of Use or the Service shall be instituted exclusively in the United States District Court for the Western District of Pennsylvania or the Court of Common Pleas of Allegheny County, Pennsylvania, subject to the Arbitration section below. You waive any and all objections to the exercise of jurisdiction over You by such courts and to venue in such courts.

Arbitration

Before either party starts arbitration, the parties will try to resolve the dispute informally for fourteen (14) days after written notice (to the Company at legal@solysapp.com). For users located in the United States, disputes arising from these Terms of Use or the Service will be resolved by binding individual arbitration under the Consumer Arbitration Rules of the American Arbitration Association, with hearings held by video unless the arbitrator orders otherwise, applying Pennsylvania law, except qualifying small-claims cases. You and the Company each waive a jury trial and class actions. This Arbitration section, including the class action waiver, does not apply to claims by or on behalf of a Teen User, or of any other user who is a minor under the law of the place where he or she lives, and those claims may be brought in the courts named above, but it does apply to a linked parent or guardian’s own claims. You may opt out by written notice to legal@solysapp.com within thirty (30) days of first agreeing to these Terms of Use.

Limitation on Time to File Claims

TO THE EXTENT PERMITTED BY LAW, ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE SERVICE MUST BE COMMENCED WITHIN ONE YEAR AFTER THE CAUSE OF ACTION OCCURS, OR SUCH CAUSE OF ACTION OR CLAIM SHALL BE PERMANENTLY BARRED.

Waiver and Severability

No waiver of by the Company of any term or condition set forth in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.

If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.

You may not assign these Terms of Use without Our prior written consent. We may assign them to an affiliate or to a successor in a merger, acquisition, or sale of the Service, and We will notify You of any assignment.

Entire Agreement

The Terms of Use, Community Guidelines, Privacy Policy, Moderation & Enforcement Policy, and Teen Safety & Parent Link Policy, and, for Luminaries and verified business accounts, the Creator & Business Terms, constitute the sole and entire agreement between You and the Company with respect to the Service and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Service.

Your Comments and Concerns

The Service is operated by Brightloop LLC.

All other feedback, comments, requests for technical support and other communications relating to the Service should be directed to support@solysapp.com. Safety reports: safety@solysapp.com. Privacy requests: privacy@solysapp.com. Legal notices: legal@solysapp.com. Mailing address: Brightloop LLC, 5831 Forward Ave #1247, Pittsburgh, PA 15217.